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Cleaning Services Business Plan

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Executive Summary

Patilad Cleaning Service (PCS) is a sole trader, start-up enterprise, to be established in Rumokuro Port-Harcourt. PCS is a new cleaning service specializing in office and home interior and exterior cleaning.

We do a thorough cleaning of both old and new buildings inside out. From the window glasses to tiles, furniture, toilets, kitchen and what have you, all is thoroughly cleaned with our special eco-friendly and effective cleaning agents with well-trained staffs. We also make use of quality and standard sets of equipment to render a satisfactory job. To that end, PCS seeks funding for equipment and initial operations of the business.

The business offers home and office cleaning, floor treatment, carpet cleaning, and window cleaning for households and businesses within Port Harcourt. The business was founded by DayoAdetiloye, a cleaning industry professional with decades of collective experience, who have pooled his resources to develop a new strategy for reaching and serving business clients. The business will operate out of a central office and storage facility and use the labour of trained cleaning crews to serve clients.

Services offered will be based around basic home and office cleaning scheduled on a monthly basis, which will be offered with extreme care for the client’s privacy, security, and assets. Additional services will be sold to the same clients to deepen their relationship with PCS.

The market currently consists of 40,000 small, medium, and large homes and office businesses. Healthy growth is expected for this market, especially for medium-class earners and small to medium scale businesses which will be the initial target market for the business.

Focusing on these categories for a start helps to establish the reputation of the company by working with a variety of clients and will force the streamlining of operations.

We project solid Net profits in the first year. Third-year Sales and Net Profits increase significantly. We forecasted a 40% market share. With the introduction of N5,000,000. The business will generate a very high gross margin and a modest net margin after year three years and comfortable margin after year five. By year five the business will have developed a respectable yearly net profit.

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Table of content

Page
Introduction 3
Business Description
4
Products and services
6
Market Analysis 7
Competitor Analysis
8
Sales and Marketing Plan
9
Operational Plan
12
Management plan 13
Financial Plan and Projections 14

1. Introduction

Cleaning service is such an interesting service that is a no brainer for businesses that can never go extinct, as the hours spent outside home keeps increasing due to the recruitment taking place in Urban cities. Patilad Cleaning Service Company only hires the most qualified staff to do the job right the first time. We take pride in our great team and we understand our customer needs. Not only is our service outstanding but also provide affordable prices. For all of our first-time customers, we like to send a follow-up email to reinsure that we have met our clients’ needs.

Here at PCS, our customer satisfaction is our number one priority, and that is why we like to offer quality work. We clean top to bottom, everything from light fixtures to carpet cleaning offering services for residential as well as commercial. We cover areas such as Castle Rock to Boulder so we are near you.

2. Business Description
PATILAD Cleaning Services render services to both individual home cleaning and corporate office building cleaning. We take care of your cleaning needs from sweeping, dusting, mopping, cleaning of rooms, gardening, carpet cleaning, wall cleaning e.t.c to the minute detail and deodorization of your facilities.
Our services include the following under listed services;

Cleaning and allied services; General cleaning ( residential and commercial buildings), Contractual cleaning of offices, house and factories, Upholstery cleaning, Dry extraction carpet cleaning, Marble terrazzo and other hard surface treatment, Window/door, curtain and upholstery furniture cleaning, Carpet restoration cleaning, Façade glass/window cleaning, Post construction cleaning, Cleaning of window blinds, Fumigation and pest control, Rodents and pest control, Waste disposal and Post construction cleaning.

Form of business: A sole proprietorship.

Owner of business: DayoAdetiloye

State of business: New business

Opening days: 24Hrs

Business Development Consultant: OyebadeAdejumobi (MBA), Hundred and five Academy

Legal Adviser: Barrister Oyewumi Oyewuni&Co

Banker: GTB

Board of Directors: Oyeyemi Femi, Kemi Aribisala, Funmi Oyetunde.

VISION

Our vision is to be a household name in the cleaning service in Nigeria.

MISSION
To provide the best cleaning services to the best satisfaction of our client and continually improving our services, using the latest technology in our field.

OBJECTIVES
• To attain a 30% market share by the end of the first year
• Excellent customer services and quality care
• To maintain the right standard in our given community
• To have over 1000 registered clientele in the first year and more than double this size in two years
• To maximize profit by creating value

Our Goal

• To service more customers through comprehensive sales strategy
• Consistently improve on productivity.
• To establish our presence in each major cities in Nigeria.

THE MOTTO
We are tough on stains, delightful to our clientele

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